info@e365.com.au

phone 1800 111 387

headsets

Commercial AV Procurement Guide for Smarter Buys

by Leave a Comment

A conference room can look fully equipped on paper and still fail the first real meeting. The camera may not frame participants correctly, the display may lack the right inputs, or the room controller may not support the organization’s chosen meeting platform. A commercial AV procurement guide prevents these expensive gaps by treating each purchase as part of an operating environment, not as a collection of individual products.

For procurement teams, IT leaders, facilities managers, and education buyers, the objective is clear: buy the right equipment at a competitive commercial price, deploy it predictably, and keep it supportable over its useful life. That requires a sharper process than comparing unit prices across online listings.

Start the Commercial AV Procurement Guide With the Room

The best AV specification begins with how a space is used. A six-person huddle room, a 16-seat boardroom, a divisible training space, and a lecture hall may all require video conferencing, but they should not receive the same equipment package.

Document room dimensions, table layout, seating capacity, ceiling height, ambient light, acoustics, existing displays, network availability, power locations, and cable pathways. These details determine whether a standard USB conference camera is sufficient or whether the room needs a dedicated appliance, multi-camera tracking, ceiling microphones, audio processing, and control integration.

Platform choice matters just as much. If the business standard is Microsoft Teams Rooms or Zoom Rooms, procure certified room systems designed for that platform. A lower-cost device that requires a personal laptop for every meeting may suit a small flexible space. It is rarely the right answer for executive rooms or high-use shared spaces where users expect one-touch join functionality.

A practical room brief should answer three questions: who uses the room, what meetings take place there, and what must work without technical assistance? Those answers set the performance floor before brands, models, and prices enter the conversation.

Specify Outcomes, Not Just Product Categories

“Conference camera,” “commercial display,” and “speakerphone” are purchasing categories, not complete specifications. Procurement documentation should define the intended outcome and the conditions the equipment must meet.

For example, a camera requirement should cover field of view, optical zoom, framing behavior, low-light performance, mounting position, and compatibility with the selected compute platform. In a long boardroom, digital zoom can leave remote participants looking at soft, cropped images. Optical zoom and a PTZ camera may cost more upfront, but can materially improve the meeting experience.

Audio deserves the same scrutiny. A single tabletop speakerphone can work well in a small room with soft finishes and close seating. In a larger room with glass walls, hard surfaces, and participants sitting several feet from the table center, it can produce poor pickup, echo, and uneven voice levels. That room may need expansion microphones, a soundbar with beamforming microphones, or a professional microphone and DSP design.

For displays, specify usable viewing distance, content type, required brightness, operating hours, orientation, and source requirements. A consumer television may offer an attractive purchase price, but commercial displays are typically better suited to long daily operating hours, remote management, warranty expectations, and digital signage applications. The right choice depends on usage. A lightly used meeting room and a lobby screen operating all day should not be evaluated the same way.

Standardize Where It Delivers Real Value

Standardization is one of the strongest controls in commercial AV procurement. It reduces support complexity, accelerates deployment, simplifies training, and gives buyers more leverage when purchasing across multiple rooms or sites.

Create approved solution tiers rather than forcing every room into one design. For instance, an organization may standardize a small-room kit, medium-room kit, large-room kit, training-room kit, and executive-room kit. Each tier should include the approved camera, audio system, display size range, mounting hardware, cabling, compute device, and management approach.

The aim is not to eliminate flexibility. A heritage building, a university lecture theater, or a room with unusual acoustics may need a tailored design. The goal is to make exceptions visible and justified instead of allowing every site to select different hardware based on immediate availability or a one-off discount.

Standardized bundles also make quoting more accurate. When every package includes the accessories often missed in initial budgets – mounts, adapters, extension cables, touch controllers, power supplies, and installation hardware – teams avoid the late-stage costs that undermine a supposedly low quote.

Evaluate Total Cost, Not the Lowest Cart Price

The lowest line-item price is not always the lowest commercial cost. A procurement decision should consider acquisition, deployment, operations, and replacement.

Start with the direct costs: equipment, freight, taxes, mounts, cables, licensing, and warranty coverage. Then account for labor, configuration, room commissioning, user training, and the likely cost of resolving compatibility issues. A system that arrives as a validated room solution can be better value than separately sourced components that require extra troubleshooting before they work together.

Lifecycle matters too. Ask whether the product has centralized management, firmware support, replacement stock availability, and a clear commercial warranty. A display or room system purchased near end of life may look like a bargain, but it can create standardization problems when expansion rooms need matching products six months later.

For larger deployments, finance options can also change the purchasing decision. Spreading expenditure may allow an organization to standardize more rooms sooner rather than delaying critical upgrades. That only makes sense when the monthly commitment, term, and total cost align with the organization’s budget policy.

Validate Compatibility Before Issuing a Purchase Order

Compatibility should be checked at the solution level, not assumed from marketing language. “Works with Teams” may mean the device can be used through USB, while “Teams Rooms certified” means it is built and validated for a dedicated room deployment. Those are different buying decisions.

Before approval, confirm the relationships between the meeting platform, room compute, camera, audio peripherals, touch controller, display, network, and device management tools. Confirm whether the selected hardware supports the organization’s operating system, authentication method, security policy, and network configuration.

This is especially relevant for USB-based rooms. USB cable length limits, bandwidth requirements, and power delivery can affect whether a camera or audio device performs reliably from its planned location. A room may require active extension hardware or a different architecture entirely.

Use a pre-purchase validation checklist for high-value rooms and multi-site rollouts:

  • Platform certification and supported software versions
  • Camera, microphone, speaker, display, and controller interoperability
  • Network, power, mounting, and cable requirements
  • Management, security, warranty, and firmware-update responsibilities
  • Accessibility requirements, including captioning and hearing assistance where applicable

A supplier with technical AV expertise should be able to identify gaps in the proposed bill of materials before products ship. That review is often faster and less costly than rectifying a room after furniture, displays, and cabling are already installed.

Buy for Deployment, Not Delivery Alone

Fast delivery matters, particularly when projects are tied to office moves, term dates, or refresh deadlines. But delivery is only one milestone. Commercial buyers should establish who receives equipment, stores it securely, labels assets, stages devices, installs mounts, configures rooms, tests performance, and signs off the completed space.

For a single room, an internal IT team may handle the work. For a multi-room or multi-site rollout, installation and integration support can protect schedules and produce a more consistent outcome. This is particularly valuable when display mounting, structured cabling, audio tuning, control programming, or after-hours work is required.

Request quotes that separate hardware, services, and optional items clearly. That allows procurement to compare proposals fairly and decide where internal teams can take responsibility. It also prevents a common problem: approving hardware first, then discovering that installation requirements exceed the remaining project budget.

Protect the Investment After Go-Live

AV systems are operational technology. They need ownership after installation. Assign responsibility for device monitoring, meeting-platform updates, firmware maintenance, cleaning, replacement accessories, and first-line user support.

Build a simple asset record for every room, including model numbers, serial numbers, purchase dates, warranty status, network details, configuration notes, and support contacts. This makes refresh planning far easier and reduces downtime when a component needs replacement.

Procurement should also plan for spares. Keeping a small number of approved cables, remote controls, power supplies, and critical USB peripherals can restore a room quickly. For larger standardized estates, holding a spare room system or display may be justified where meeting availability is business-critical.

The right commercial AV purchase is the one users can walk into, operate immediately, and rely on repeatedly. Define the room outcome, validate the system, price the full lifecycle, and choose supply and support partners that can stand behind the deployment. That is how AV procurement becomes a controlled business decision rather than a recurring source of urgent fixes.

AV Control Systems for Smarter Commercial Spaces

by Leave a Comment

A boardroom should not need a laminated instruction sheet, three remotes, and a call to IT before a client presentation. AV control systems replace that friction with one predictable way to start a meeting, select a source, adjust the room, and shut everything down when the session ends.

For commercial organizations, that simplicity is not a cosmetic upgrade. It protects meeting time, reduces support tickets, encourages adoption of installed technology, and gives IT teams a more manageable standard across rooms and sites. The right system can bring displays, projectors, conferencing hardware, audio processors, lighting, blinds, and occupancy devices into a single user experience.

What AV Control Systems Actually Do

An AV control system is the command layer for a room’s technology. It tells equipment what to do and presents users with the controls they need through a touchscreen, wall keypad, scheduling panel, mobile interface, or computer-based dashboard.

A typical meeting room workflow might begin with a user tapping “Start Meeting.” The system powers on the display, wakes the video bar or conference camera, sets the correct input, adjusts the audio level, and can lower shades or set the room lighting. At the end of the meeting, one command can turn equipment off and return the space to its default state.

The distinction matters: a control system does not necessarily carry video or audio itself. Switching, distribution, DSP, conferencing appliances, and displays each handle their own jobs. The controller coordinates them. In a smaller huddle room, that coordination may be built into an all-in-one device or display. In a divisible training room, it may involve purpose-built processors, touch panels, network interfaces, and carefully programmed logic.

Why Commercial Spaces Need Centralized Control

Most room technology problems are not caused by a lack of devices. They happen because the devices were added at different times, configured independently, and left for users to figure out. A premium display, excellent conference camera, and capable wireless presentation system still create a poor experience if people must guess which remote changes the volume.

Centralized control makes the room easier to operate, but it also creates operational discipline. Facilities teams can standardize shutdown behavior to reduce unnecessary power use. IT can restrict advanced settings that users should not change. Support staff can identify whether a display is offline, a source is disconnected, or a room has been left powered on, depending on the platform and network design.

This is especially valuable where rooms need to work the same way. Corporate offices with repeated room types, university teaching spaces, medical training rooms, council chambers, and multi-site organizations all benefit from a familiar interface. Users should be able to walk into another room and know how to join a video call or share content without a fresh learning curve.

The Business Case Is Usually Time, Not Features

A control system earns its place when it removes recurring waste. If five people lose six minutes at the beginning of a weekly meeting because the room will not start correctly, the cost compounds quickly. Add executive rooms, customer-facing spaces, classrooms, and shared training areas, and the impact becomes material.

That does not mean every room needs a sophisticated custom controller. A two-person focus room with a USB conference camera and a single display may be better served by a simple, reliable setup. The goal is appropriate control, not maximum complexity.

Choose the Control Approach for the Room Type

The starting point is not the touchscreen. It is the room workflow. Define what people need to do in the space, how often they do it, and which actions must happen consistently.

A basic meeting room may need only display power, source selection, volume, and video conferencing control. A boardroom may require multiple presentation sources, dual displays, a conferencing appliance, ceiling microphones, amplified speakers, cameras, room scheduling, and support for guest devices. A training room may add lecture capture, confidence monitors, assisted listening, and partition control when rooms combine.

Native Room Controls

Many Microsoft Teams Rooms, Zoom Rooms, commercial displays, and all-in-one video bars include their own controllers or touch interfaces. This is often the fastest and most cost-effective option for standardized rooms with straightforward requirements.

Native controls are a strong choice when conferencing is the center of the room experience and the equipment list is limited. The trade-off is flexibility. If the room later adds third-party AV switching, motorized shades, complex audio, or multiple operating modes, native controls may not provide the depth required.

Dedicated AV Control Platforms

Dedicated platforms are designed to coordinate multiple technologies and create a tailored user interface. They are commonly specified for executive boardrooms, large conference rooms, lecture theaters, training facilities, and divisible spaces.

Their advantages are broad device compatibility, custom logic, scheduling integration, remote monitoring options, and a consistent user experience across complex rooms. The trade-off is that design and programming require experienced integration work. A poor control interface can make expensive equipment harder to use, so the programming scope should never be treated as an afterthought.

Hybrid Control Designs

Hybrid systems are increasingly common. A Teams or Zoom touch console may remain the primary interface for calls, while a dedicated AV touchscreen handles room modes, lighting, advanced camera presets, source routing, or divisible-room functions.

This approach can be effective, but only when responsibilities are clear. If users must use one panel to join a call and another to select a camera without obvious guidance, the design has failed. Good hybrid rooms hide complexity rather than moving it between screens.

Key Design Decisions Before You Buy

Procurement should begin with a room brief, not a list of product part numbers. The most successful deployments identify the practical requirements early: room capacity, furniture layout, display locations, video platform, presentation sources, accessibility needs, network rules, and support model.

There are four decisions that deserve particular attention:

  • User workflows: Document the most common tasks first, such as starting a Teams meeting, sharing from a laptop, switching to a guest presentation, or running a training session. The interface should make these actions obvious within one or two taps.
  • Control connections: Devices may be controlled over IP, serial, USB, infrared, relay, or digital I/O. IP control is flexible and increasingly common, but it depends on sound network planning, security policies, addressing, and device management.
  • Failure behavior: Consider what happens when the network drops, a display is replaced, or a conferencing appliance restarts. Critical functions should recover predictably, and support teams need a clear way to diagnose faults.
  • Future expansion: Allow for additional sources, cameras, room sensors, or displays where growth is likely. This does not mean buying unused capacity everywhere. It means avoiding an installation that can only be changed through major rework.

Don’t Underestimate Audio and Network Dependencies

Control is only as dependable as the systems it manages. In larger rooms, audio is often the limiting factor. Ceiling microphones, beamforming arrays, digital signal processors, USB bridges, amplifiers, and speakers need to be designed as a complete signal path. A touchscreen cannot solve echo, poor gain structure, or a microphone placed too far from participants.

The same applies to networking. Managed AV devices need appropriate VLAN design, secure credentials, firewall rules, PoE capacity, and stable addressing. IT teams should be involved early, particularly where conferencing systems, digital signage, wireless presentation, building management systems, or remote management services share the network.

A practical specification also identifies ownership. Facilities may manage lighting and shades, IT may manage networked devices and collaboration platforms, while an AV integrator supports programming and hardware. Without agreement on who handles which issue, remote monitoring can generate alerts without anyone accountable for resolving them.

Make the Interface Simple Enough for Guests

The best control interface is rarely the one with the most pages. A visitor should be able to enter the room, understand how to begin, and present content without training. Advanced functions can be available, but they should not dominate the opening screen.

Use plain labels. “Present Laptop” is clearer than “HDMI Input 2.” “Camera Presets” is more useful than “PTZ Control.” Confirm potentially disruptive actions, such as ending a session or shutting down a room, but do not add confirmation screens to routine tasks. Small delays and unclear labels are exactly what cause users to reach for a help desk number.

Consistency also matters more than visual novelty. If every room uses the same names, icons, and button positions, staff build confidence quickly. That is a significant advantage for organizations standardizing technology across offices, campuses, or customer briefing centers.

Procurement, Installation, and Ongoing Support

AV control systems should be procured as a solution, not as a disconnected collection of controllers, panels, and cables. Compatibility needs to be confirmed across the conferencing platform, displays, cameras, audio hardware, switching, and network environment. Installation quality matters just as much as the equipment selection, particularly for racks, cabling, audio tuning, device labeling, and commissioning.

Before handover, test the real scenarios people will use. Join a scheduled video meeting, share from managed and guest laptops, move between sources, test camera framing, verify audio from every seating position, and confirm the room recovers correctly after a power cycle. Ask support staff to run the test as well. If they cannot understand the system, users will struggle too.

e365 SuperStore can help commercial buyers source compatible conferencing, display, audio, networking, and control hardware with the technical guidance needed to turn a room specification into a deployable solution. For larger or more specialized spaces, engage installation and integration support early rather than trying to solve design gaps after equipment arrives.

The right result is a room that feels almost invisible: people walk in, start work, and focus on the conversation instead of the technology.

Best Teams Certified Headsets for Business Calls

by Leave a Comment

A headset that sounds fine in a quiet home office can fail quickly on a busy sales floor, open-plan workplace, or hybrid call with 20 participants. The best Teams certified headsets are designed for more than listening to audio. They provide dependable microphone performance, familiar Teams controls, comfortable all-day wear, and a supportable standard for IT teams managing hundreds of users.

For business buyers, the right choice is rarely just about the highest specification. It is about matching the headset to the employee, call volume, workplace noise, desk setup, security requirements, and lifecycle expectations. A finance team working mainly at assigned desks has different needs from mobile managers, contact center agents, and executives moving between offices.

What Teams certification actually means

Microsoft Teams certification confirms that a headset has been tested to work with Teams features and performance requirements. In practical terms, this can include a dedicated Teams button, call-answer and mute controls, reliable audio behavior, and integration that helps users join or manage meetings without reaching for their mouse.

Certification reduces compatibility guesswork, particularly when standardizing equipment across a business. It does not mean every certified headset is equally suited to every environment. A compact Bluetooth model may be certified and excellent for hybrid work, while a DECT headset may be the stronger choice for reception, service teams, or staff who need to walk around a large office.

Always check the exact model and variant before purchasing. Many product families are available in both Teams-certified and UC versions, with different buttons, USB adapters, or charging accessories. That distinction matters when buying at volume.

The best Teams certified headsets by work style

For hybrid professionals: Jabra Evolve2 65 Flex

The Jabra Evolve2 65 Flex is a strong option for professionals who split time between home, office, and travel. Its foldable design makes it easier to carry than traditional office headsets, while active noise cancellation helps reduce distractions in shared workspaces and airports.

This is a sensible choice for managers, consultants, sales professionals, and knowledge workers who need one premium headset for calls and focused work. It is not the lowest-cost option for a large rollout, but its portability and user experience can justify the investment for highly mobile roles.

For busy open offices: Poly Voyager Focus 2

For employees surrounded by conversation, the Poly Voyager Focus 2 is built around voice clarity and concentration. Its boom microphone and noise-reduction technology help the far end hear the speaker rather than the room, while active noise cancellation gives the wearer greater control over background noise.

A stereo Bluetooth headset like this is ideal for frequent Teams meetings, client calls, and concentration work. The trade-off is that wireless stereo headsets need charging discipline. For organizations where users work long shifts, a charging stand or a second wired option can prevent avoidable downtime.

For desk-based service teams: Jabra Engage 65 or Engage 75

DECT headsets remain an excellent commercial choice where call reliability, range, and desk-phone integration are priorities. The Jabra Engage 65 and Engage 75 ranges are designed for high-density office use and can support employees who need to move away from their desks without dropping calls.

The key difference is connectivity. The Engage 65 is suited to users with simpler requirements, while the Engage 75 offers broader connection options for organizations combining computers, desk phones, and mobile devices. These are not travel headsets, but for reception, customer service, medical administration, and office-based call handling, DECT can be the more dependable platform.

For premium executive use: EPOS IMPACT 1000

The EPOS IMPACT 1000 range is aimed at professionals who spend much of their day in high-value conversations. It combines a polished business design with strong microphone noise cancellation, helping users stay clear when office noise is unpredictable.

This category works well for executive teams, legal and financial professionals, project leaders, and customer-facing staff. The buying case is straightforward: if poor audio could damage a client relationship or delay a decision, premium microphone performance is easier to justify than repeated call frustration.

For value-focused wireless deployment: Yealink BH76

The Yealink BH76 offers a practical balance of wireless flexibility, comfort, and business-ready call performance. It is worth considering for organizations already using Yealink Teams phones, room systems, or desk devices and looking to maintain a consistent vendor ecosystem.

A standardized ecosystem can simplify provisioning, support, and purchasing, though it should not override real user testing. Fit, microphone placement, and charging habits still vary by employee. A small pilot group often reveals whether a model is suitable for an organization-wide deployment.

Choose the right headset type before choosing a brand

The most efficient procurement process starts with headset category, not a product name. Wired USB headsets are the simplest choice for fixed desks, training environments, temporary staff, and high-volume deployments. They cost less, require no battery management, and are easy to replace. Their limitation is movement: users are tied to their workstation.

Bluetooth headsets suit hybrid workers and employees switching between laptops and phones. Look for models with a Teams-certified USB adapter when consistency is critical. Native Bluetooth performance can vary between computers, while an included adapter can provide more predictable call controls and connection behavior.

DECT headsets are purpose-built for professional voice environments. They typically offer greater wireless range and better density management than Bluetooth, making them appropriate for larger offices and users who cannot stay seated through every call. They do require a base station, so they are less convenient for travel.

Monaural headsets keep one ear open to colleagues and workplace activity. Stereo headsets create more focus and are usually better for long Teams meetings, video calls, and noisy settings. Neither is universally better. A receptionist may need awareness; an analyst handling back-to-back meetings may need isolation.

Features that matter in a commercial rollout

Microphone quality should be the first technical priority. Look for multiple noise-canceling microphones, a boom arm positioned near the mouth, and technology designed to reduce nearby speech. Speaker noise cancellation helps the wearer, but it is your microphone that protects call quality for customers and colleagues.

Comfort is equally commercial. A headset that causes pressure or heat after an hour will be left on a desk, regardless of its specifications. Consider weight, headband tension, ear cushion material, and whether users wear glasses. For a deployment of 50 units or more, sample units are a smarter investment than selecting from datasheets alone.

Battery life matters, but charging design matters too. A headset rated for a full workday is useful only if employees can charge it conveniently. Desk stands reduce lost cables and create a predictable place for devices at the end of a shift. For shared desks, clearly managed charging stations may be more effective than individual accessories.

Finally, assess management capability. Enterprise headset platforms can support firmware updates, device visibility, and configuration policies. That may not matter for a five-person office, but it becomes valuable across departments, sites, or a large hybrid workforce. A lower upfront unit price can become expensive if support teams spend excessive time diagnosing user issues.

Avoid common Teams headset buying mistakes

The first mistake is assuming any USB or Bluetooth headset is appropriate for Teams. It may connect, but connection is not the same as a consistent business experience. Teams certification, the right USB adapter, and approved firmware all help reduce support calls.

The second is standardizing on one model without considering job roles. A single headset can simplify purchasing, yet forcing a mobile salesperson and a desk-bound service agent into the same device often produces poor adoption. Two or three approved models usually deliver a better balance of control and fit.

The third is ignoring deployment support. Headsets are small devices, but a multi-site rollout can involve asset tracking, firmware planning, user guidance, desk-phone compatibility, and warranty coordination. Working with a specialist supplier such as e365 SuperStore can help procurement teams source the right certified variants and build a deployment plan around the way people actually work.

Build a headset standard your team will use

Start with a short pilot across representative user groups: mobile professionals, frequent meeting attendees, desk-based callers, and noisy-office staff. Ask for feedback after real workdays, not a five-minute demo. Then set an approved range with clear use cases, accessories, and replacement rules.

The best headset decision is the one employees stop thinking about. When calls are clear, Teams controls are familiar, and the device fits the workday, your team can focus on the conversation rather than the technology.

How Price Match AV Equipment Protects Your Budget

by Leave a Comment

A meeting room quote can look competitive until the project reaches installation, support, freight, licensing, and replacement coverage. That is why a price match AV equipment request should be more than a request to beat a number. For business buyers, the real objective is to secure the right commercial technology package at the best defensible price, without accepting gaps that create cost and disruption later.

For a single webcam or headset, comparison shopping is relatively simple. For a Microsoft Teams room, Zoom Room, training space, or digital signage rollout, it is not. The hardware has to work together, arrive when needed, meet warranty requirements, and be supported after deployment. A useful price match process recognizes that difference.

Price Match AV Equipment Means Like-for-Like Value

The lowest advertised price is only meaningful when the comparison is genuinely equivalent. A conference camera may share a product family name with another model but have a different optical zoom range, microphone coverage, control method, or included mounting hardware. A commercial display may look identical online while differing in brightness, operating hours, built-in signage software, or manufacturer warranty.

Before requesting a price match, compare the full manufacturer part number, not just the product description. Confirm that the competing quote covers the same new condition, model revision, included accessories, and warranty status. This protects your organization from approving a lower quote that does not deliver the performance or coverage specified for the room.

For commercial AV, the details frequently sit outside the headline product. A room system might require a compute appliance, touch controller, camera, audio device, cabling, mounting kit, and platform licensing. If one quote excludes a component that another includes, it is not a price match comparison. It is a different scope.

What to Check Before You Compare Quotes

Start with the SKU or manufacturer part number, then verify stock availability, shipping costs, tax treatment, warranty, and any bundled components. Ask whether the product is supplied through an authorized channel and whether local technical support is available if the device needs configuration or replacement.

For larger projects, also check the assumptions behind the quote. Does it include installation? Is onsite commissioning included? Will the supplier configure Teams Rooms, Zoom Rooms, digital signage players, or network settings? A lower hardware figure can become the more expensive option when essential deployment work is left to internal staff or added later as a variation.

Why AV Procurement Needs More Than a Cart Price

Enterprise collaboration technology is purchased to keep people communicating. When a boardroom camera fails before an investor presentation or a classroom display arrives late for a new term, the impact is not limited to the unit price. Downtime affects meetings, teaching, customer interactions, and IT workload.

That changes how smart buyers evaluate value. The best price is the lowest total cost for the approved outcome, including procurement effort, deployment certainty, service access, and lifecycle support. It may still be the lowest unit price, but it should not depend on removing the safeguards that make the solution workable.

This is especially relevant when standardizing equipment across sites. Buying a different camera, speakerphone, or display model because it is marginally cheaper can add training requirements, management complexity, and spares challenges. Standardization gives IT teams predictable user experiences and easier support. A price match should help preserve that standard, not undermine it.

The Cost of “Almost Compatible” Equipment

AV systems often fail at the edges. A USB device may work with a laptop but not with the room compute appliance your organization has standardized on. A display may be suitable for presentation use but not rated for long daily signage operation. A wireless presentation system may be missing the network security features required by your IT policy.

These issues are avoidable when product selection is tied to the intended platform, room size, and workflow. A supplier with commercial AV experience can validate compatibility before purchase, helping procurement compare accurate options rather than chasing a deal that creates a technical exception.

How to Request a Price Match That Moves Quickly

A well-prepared request gets a faster answer and produces a cleaner procurement record. Provide the competing written quote or advertised offer, the supplier name, product SKU, quantity, and any applicable freight or service charges. Include the date, because commercial technology pricing and inventory can change quickly.

State what matters beyond the unit price. If the project has a required delivery date, a rollout schedule, or a need for installation, make that clear at the beginning. If you are buying for multiple offices, mention whether you need staged delivery, consolidated invoicing, or standardized configuration. These requirements may affect the best available commercial offer.

It also helps to identify whether the quote is part of a broader opportunity. A business buying a complete meeting room package, dozens of headsets, or a fleet of commercial displays may be eligible for project pricing or bundled value that is better than a line-by-line comparison. Price matching is one lever. Quantity pricing, solution bundles, trade-in options, and finance arrangements can improve the overall commercial result.

When a Price Match Is Not the Best Buying Decision

There are cases where matching a competitor is not the right answer. The competing item may be discontinued, grey-market supplied, backordered, refurbished, or missing the support conditions your organization needs. It may also be a consumer-grade product being compared with a commercial model designed for heavier use.

A professional display is a good example. A lower-cost television can be appropriate in a light-use breakout area, but it may not be suitable for a reception screen operating all day. Commercial panels typically offer higher duty-cycle ratings, management tools, portrait orientation support, and warranty terms designed for business environments. The better purchase depends on the application, not only the screen size.

The same principle applies to audio. A basic speakerphone can be effective in a small huddle room. In a larger space with reflective surfaces, remote participants may need ceiling microphones, audio processing, or a dedicated conferencing bar. Saving money on the wrong audio design is rarely a saving when meetings become difficult to hear.

Build the Comparison Around the Room Outcome

Procurement teams get stronger results when they define the required outcome first. Is the goal one-touch video meetings for a six-person huddle room? Is it a divisible training room that must support hybrid sessions? Is it digital signage across a retail or corporate estate? The answer determines which products and services belong in the comparison.

For a meeting room, document the platform, room dimensions, seating capacity, display requirements, camera framing, microphone pickup, cable paths, and control expectations. For signage, document operating hours, content management, mounting environment, and network access. This turns a vague equipment request into a scope that suppliers can quote consistently.

Once the scope is clear, compare the commercial offer on equal terms. The winning quote should meet the technical brief, provide transparent inclusions, and give your team confidence that the equipment will be supported after delivery. That is a better purchasing standard than selecting the cheapest individual line item.

A Commercial Partner Should Defend the Whole Project

A capable AV supplier should be prepared to discuss alternatives when a price match is not possible or when another configuration better fits the budget. That may mean selecting a different camera model, revising a display specification, bundling approved accessories, or phasing a deployment across locations. The objective is not to force a product into a target price. It is to deliver a solution that works commercially and technically.

At e365 SuperStore, that conversation can extend beyond product supply to quoting, technical guidance, integration, installation, and ongoing support. For IT managers and procurement teams, having those capabilities available reduces the handoffs that often slow down workplace technology projects.

Bring the competitor quote, the part numbers, and the deployment requirements to the discussion. A transparent price match review gives you a stronger basis for approval and a better chance of putting technology in every room that people will actually want to use.

Video Bar Comparison for Better Meeting Rooms

by Leave a Comment

A video bar can turn an underused meeting room into a reliable hybrid workspace, but only when its camera, microphones, speakers, and platform support match the room. A meaningful video bar comparison is not about choosing the device with the longest feature list. It is about selecting hardware that gives remote participants a clear view, natural speech, and a consistent join experience every time the room is booked.

For IT teams and procurement managers, the stakes are higher than a single meeting. The wrong bar creates support tickets, poor adoption, and frustrated executives. The right one supports room standards, reduces cable clutter, and delivers a professional experience without building a full custom AV system.

Start With the Room, Not the Product

The most common buying mistake is treating all meeting rooms alike. A compact huddle space with two to four people has very different requirements from a 12-seat boardroom with long tables, glass walls, and multiple displays.

Small rooms generally benefit from an all-in-one USB video bar with a wide field of view, integrated microphones, and simple plug-and-play connectivity. These systems are cost-effective and quick to deploy, particularly where employees connect their own laptops or use a shared room computer.

Medium rooms need more reach. Look for stronger speaker output, beamforming microphone coverage that reaches the far end of the table, and a camera that can frame participants accurately without making those closest to the display appear distorted. In larger rooms, an all-in-one bar may still work, but only if it accepts expansion microphones or can be paired with external audio. Otherwise, a modular room system is often the more dependable investment.

Room acoustics matter as much as room dimensions. Hard walls, exposed ceilings, and glass partitions create echo that even advanced noise reduction cannot fully eliminate. Before comparing models, assess table layout, ceiling height, background noise, and where participants will sit. This avoids buying a premium camera for a room whose real problem is poor microphone placement.

Video Bar Comparison: The Specifications That Matter

A specification sheet can be crowded with acronyms. Focus on the capabilities that change the meeting experience and the operating cost of the room.

Camera framing and optical performance

Resolution is only one part of video quality. A 4K sensor gives a bar more image detail to work with, but the visible difference depends on lighting, display size, network conditions, and meeting platform settings. For most business rooms, the more useful question is how well the device frames people.

Auto-framing identifies the group and adjusts the image to reduce empty space. Speaker tracking shifts attention to the active speaker. Multi-stream or intelligent framing can present individual participant views alongside a room view, depending on the platform and device. These features are highly effective in training rooms, client-facing spaces, and larger meetings, but they can feel distracting if the camera moves too aggressively. Test the framing behavior rather than relying on feature names alone.

Field of view is equally important. Wide-angle cameras suit small rooms because they capture people seated close to the display. In a long room, excessive width can make distant faces appear too small. A bar with digital or optical zoom and flexible framing modes provides more room to adapt as layouts change.

Microphone pickup and speaker clarity

Remote attendees will tolerate a slightly imperfect image. They will not tolerate muffled, echoing, or intermittent audio. Prioritize microphone pickup range, beamforming technology, echo cancellation, and noise suppression.

Beamforming microphones focus on speech directionally, helping reduce keyboard noise, HVAC hum, and conversations outside the room. AI noise suppression can improve difficult environments, but it should not be treated as a substitute for basic room design. If participants sit beyond the rated pickup range, add expansion microphones or specify dedicated ceiling, tabletop, or DSP-based audio.

Speaker design also deserves attention. A bar may be adequate for speech in a small room but lack the output and fullness needed for a larger space or video playback. For boardrooms, ensure the speaker can fill the room without being driven to maximum volume, where distortion and feedback risks increase.

Platform and device mode

Decide whether the room will operate in USB/BYOD mode, as a dedicated Microsoft Teams Rooms or Zoom Rooms system, or both. This decision shapes compatibility, user workflow, management, and budget.

A USB bar gives users flexibility. They connect a laptop and run the meeting application of their choice. It is a practical option for flexible spaces, but it depends on users bringing the right cable, selecting the correct camera and audio device, and managing updates on their laptop.

A dedicated room appliance delivers a more controlled experience. Users walk in, tap a controller, and join meetings from a shared calendar. This is usually the better model for executive rooms, standardized workplaces, and high-use spaces. Confirm that the bar is certified for the chosen platform and understand whether a separate compute unit, touch controller, or room license is required.

Some environments need both. A platform room system with HDMI ingest or USB passthrough can support scheduled meetings while still allowing a guest to present or host from a laptop. The trade-off is added complexity, so the workflow should be clear enough that employees do not need helpdesk assistance to start a call.

Management, security, and lifecycle

At one or two rooms, remote management may seem optional. Across a multi-site estate, it is essential. Select video bars that support centralized monitoring, firmware updates, configuration templates, and device health reporting through your preferred management environment.

IT teams should also check authentication options, network requirements, privacy shutter behavior, and how the manufacturer handles security updates. A video bar is a network-connected endpoint with cameras and microphones. It needs the same lifecycle planning as other workplace technology.

Choose the Right Category for Each Space

Rather than forcing one product into every room, create a small number of approved room standards. This makes procurement faster, simplifies support, and gives employees familiar controls wherever they work.

A practical standard may include a compact USB bar for focus rooms and huddle spaces, an all-in-one intelligent bar for typical six-to-eight-person rooms, and a modular camera-plus-audio system for larger boardrooms. Education spaces may require a wider camera view, stronger voice pickup, and flexible sharing inputs. Customer briefing rooms may justify premium intelligent framing and dual displays because the meeting itself reflects the organization’s brand.

Brand consistency can be valuable, but it should not override technical fit. One manufacturer may offer the strongest small-room USB solution, while another is better suited to native Teams or Zoom deployments. The goal is a manageable, compatible technology stack, not a catalog restricted for its own sake.

Factor in the Full Deployment Cost

The purchase price is only part of the equation. Mounting, cabling, touch controllers, compute appliances, room scheduling panels, licenses, installation labor, and support all affect the final cost. A low-priced bar can become expensive if it requires adapters, manual configuration, or repeated on-site troubleshooting.

For a single room, a straightforward all-in-one solution may be the best value. For a rollout across dozens of locations, a higher initial hardware cost can be justified by centralized management, predictable installation, and fewer support calls. This is where a quote should reflect the complete room design, not just the camera bar.

Commercial buyers should also confirm warranty coverage, replacement processes, and product availability for future expansion. Standardizing on a device that is approaching end of life creates unnecessary procurement pressure six months later.

Questions to Ask Before You Buy

Before approving a video bar, confirm the number of participants, the farthest microphone distance, the meeting platform, display configuration, and whether the room must support guest laptop connections. Ask who will manage firmware, how users will join calls, and what happens when a device fails.

It is also worth arranging a room-specific recommendation when the space is acoustically challenging or part of a wider rollout. e365 SuperStore can help commercial teams compare leading collaboration brands, build compatible room bundles, and plan installation support rather than leaving compatibility to chance.

The strongest choice is the one employees barely notice: they enter the room, tap join, hear every voice, and stay focused on the conversation instead of the technology.

Choosing an Office Headset for Teams Calls

by Leave a Comment

A poor headset is rarely just a personal annoyance. On a busy Microsoft Teams call, it becomes background noise for customers, repeated questions for colleagues, and a distraction that slows decisions. The right office headset for teams calls gives every user a clearer voice, a more consistent experience, and fewer support issues across the workday.

For IT and procurement teams, the buying decision is not simply wired versus wireless. It is about matching microphone performance, wearing style, connection type, certification, and management capability to the way each team actually works. A headset that suits a quiet finance office may be a poor fit for a contact center, shared workspace, or home-based sales team.

Start with the calls your team actually makes

The best headset specification starts with environment and call pattern. Staff who take occasional internal calls from assigned desks have different needs than people spending six hours a day in customer meetings. Standardizing on one model can simplify purchasing and support, but it should not mean forcing every user into the same compromise.

Consider the places where calls happen. An open-plan office needs stronger microphone noise reduction than a private office. A hybrid employee may need Bluetooth flexibility for a laptop and mobile phone. Contact center and reception teams often benefit from a wired USB headset because it is dependable, always charged, and simple to replace between shifts.

Also look at the communication platform. A headset built for Microsoft Teams should provide reliable call control, clear status feedback, and consistent behavior when users join meetings, answer calls, or mute themselves. Teams-certified models are designed to work with the platform’s calling features and commonly include a dedicated Teams button for notifications or meeting access. Certification reduces compatibility uncertainty, particularly when buying at scale.

How to choose an office headset for Teams calls

Put microphone quality ahead of speaker specifications

Buyers often compare audio output first, yet the microphone has a greater effect on how professional a caller sounds. Look for models with multi-microphone arrays, noise-canceling boom microphones, and voice-focused processing. These features help reduce the impact of nearby conversations, keyboard noise, air conditioning, and general office activity.

There is a trade-off. The strongest noise-filtering microphones can make a voice sound slightly more processed in very loud spaces. For most business environments, that is preferable to allowing office noise into a client conversation. For executives or content-heavy roles where natural vocal tone matters, test a shortlist in the real environment before committing to a fleet purchase.

A boom microphone remains the most dependable option for people who speak frequently on calls. Its position close to the mouth provides a more consistent signal than compact earbuds or headsets with hidden microphones. Discreet designs may suit occasional users, but they are not always the best choice for all-day business communication.

Choose a wearing style people will keep using

A technically excellent headset delivers little value if employees leave it in a drawer. Comfort is central for teams that spend long periods on Teams calls. Weight, clamping force, earpad material, headband adjustment, and heat buildup all affect acceptance.

Mono headsets leave one ear open to the room, making them useful for reception desks, office administrators, and workers who need awareness of colleagues nearby. Stereo headsets improve concentration and are usually the stronger choice for focused work, busy offices, and frequent video meetings. Some users prefer an on-ear design for a lighter feel, while others need over-ear cushions for better passive noise isolation.

For larger deployments, avoid treating comfort as an abstract product claim. Let representative users trial the preferred models, including people who wear glasses, move between calls and desk work, or use headsets for several hours at a time. A small trial can prevent an expensive standardization mistake.

Select the connection for the workspace, not the marketing claim

Wired USB headsets remain a highly practical business option. They are plug-and-play, do not depend on battery management, and can provide consistent call controls on shared or fixed workstations. USB-A remains common in established desktop fleets, while USB-C is increasingly standard on newer laptops and docking stations. Confirm connector requirements before ordering.

Wireless Bluetooth headsets offer greater mobility and a cleaner desk setup. They are well suited to executives, sales staff, hybrid workers, and employees who move between a laptop, mobile phone, and office. A dedicated USB Bluetooth adapter can deliver more dependable call control and range than relying on a computer’s built-in Bluetooth, especially in dense office environments.

Battery life deserves a realistic assessment. Manufacturer figures are useful, but a full day of calls, active noise cancellation, and frequent device switching can reduce runtime. Charging stands make sense for assigned desks and executive users because they encourage predictable charging while presenting a more organized workstation. For shared spaces, wired units may still be the more operationally reliable choice.

Do not confuse active noise cancellation with microphone noise reduction

These technologies solve different problems. Active noise cancellation, often called ANC, reduces what the wearer hears. It can make it easier to focus in open offices, on commutes, or in a home workspace with background distractions. It does not necessarily improve how the wearer sounds to others.

Microphone noise cancellation reduces what call participants hear from the user’s environment. For Teams calls, this is usually the higher-priority feature. The most effective headset for a busy employee may include both: ANC for the wearer’s concentration and a noise-canceling microphone for clear outgoing audio.

Verify Teams certification and call controls

A headset can connect to a computer and still provide a frustrating Teams experience. Native call controls matter because they reduce missed calls, accidental mutes, and user confusion. Look for dependable answer/end controls, mute functions with clear visual or audible feedback, and a Teams button where the workflow supports it.

Teams certification also matters when rolling out equipment across a mixed Windows and Mac environment. Confirm the chosen model’s support for your operating systems, preferred Teams client, and any security or device-management standards. This is particularly valuable for organizations with limited internal support resources or multiple sites.

Plan the deployment, not just the purchase

The headset is only one part of a reliable collaboration environment. A strong rollout includes standard models by user type, compatible adapters and charging accessories, a replacement process, and clear guidance on firmware updates. These details determine whether a deployment remains easy to support six months later.

For example, a practical standard may include a wired USB headset for fixed desk and shared-desk users, a wireless stereo model for managers and hybrid professionals, and a premium ANC option for executives or high-noise roles. This gives employees appropriate choice without creating an unmanageable catalog of different devices.

Centralized headset management can be worthwhile for larger fleets. Supported management platforms can help IT teams review firmware status, apply updates, monitor device inventory, and configure settings consistently. It depends on the headset brand and organization size, but the operational benefit becomes clearer when hundreds of devices are in service.

Commercial buyers should also account for warranty terms, availability of replacement cushions or charging bases, and ongoing stock continuity. A low initial price is less compelling if the model is discontinued quickly or accessories become difficult to source. Established business headset ranges generally provide a more stable path for standardization than consumer-focused products.

Build a short, testable shortlist

Before ordering in volume, compare two or three models against the conditions that matter most. Run test calls in the open office, from a home workspace, and near the typical background noise sources. Check how easily users can answer, mute, and switch between devices. Ask whether the headset remains comfortable after a full morning of meetings, not just a five-minute demo.

Procurement should evaluate the total deployment cost as well: headset price, adapters, charging accessories, management needs, replacement parts, and support time. The lowest-cost model can create higher costs if call quality disappoints users or IT has to troubleshoot inconsistent connectivity.

For organizations purchasing across offices, classrooms, service desks, or hybrid teams, specialist advice can shorten the selection process. e365 SuperStore can help buyers compare professional headset options alongside the wider Teams workspace, including conference cameras, speakerphones, room devices, and installation requirements.

The most effective choice is the one employees can wear comfortably, IT can support confidently, and customers can hear clearly. Start with real user roles and real workspaces, then choose a Teams-certified headset range that makes every call feel more controlled and professional.

Latest April Product Releases (Videoconferencing Equipment)

by

Latest April Product Releases (Videoconferencing Equipment)

Picture of e365 Superstore

e365 Superstore

Latest Product Announcements

The videoconferencing industry has grown exponentially and with numerous tools coming out every month, this will only continue to improve. We have compiled a list of the most useful videoconferencing equipment out there this month. 

Overview

  • Logitech Rally Bar
  • Maxhub Speakerphone
  • Aver Cam570
  • Poly Studio X50 & TC8 Bundle
  • Dten Me 27
  • Maxhub V6 Display
  • Cisco Webex 8875 IP Phone
  • Yealink Meeting Board 86"

Logitech Rally Bar + TAP IP- Medium- Graphite

Logitech Rally Bar + TAP IP- Medium- Graphite e365 SuperStore are a premier authorised Logitech gold partner with Australian stock and warranty Logitech Rally bar are a Powerful All-in-one Video Conferencing Bar with Brilliant Optics and Automated PTZ. All-in-one Video Bar for Midsize Rooms. Simple to Set and Easy to Use. Only Quality Products. Trusted Australian Vendor. Friendly Customer Service. No Credit Card surcharge. Logitech Tap and Tap IP Compatibility Information  

MaxHub Bluetooth Speakerphone UC BM35

MaxHub Bluetooth Speakerphone BM35 Unlock a new level of meeting clarity with the next-generation BM35 speakerphone. Crystal clear audio combines with a powerful pick-range to transform any small to mid-sized meeting space. Break free from the restrictions of wired devices with an agile, flexible solution that adapts as quickly as your team. 

In the home, the business office, or anywhere else, the BM35 is the ultimate part for clear conversations. Comes with 3 year warranty. Amplify Conference Quality with Superior Sound Portability and practicality come together in a powerful audio device, built for better meetings. The BM35 is optimized to keep human voices clear. Capturing every utterance in perfect detail, the BM35 empowers any team.

AVER CAM570 4K DUAL LENS PTZ AUDIO TRACKING CAMERA Stress FREE Installation

AVER CAM570 4K DUAL LENS PTZ AUDIO TRACKING CAMERA AVer CAM570 is a 4K dual lens camera with a 36X Total zoom PTZ camera and a second AI lens with 95˚FOV. Equipped with a built in microphone, CAM570 detects human voices up to 10M and offers audio tracking function. AI technology such as Smart Gallery and gesture control can capture every attendee up-close with premium video quality. 

Built-in Microphone Enables Audio Tracking Easily focus on active speaker with audio tracking mode and presentation mode. The camera will follow the speaker automatically or you can set up a preset point to focus on a specific area. The built in microphone picks up human voices up to 10M without being disturbed by a local speaker.

POLY Studio X50 & Poly TC8 4K Video Conf System W 3yr Poly Plus 24x7 Support

Poly studio X50

Poly Studio X50 with touch panel TC8 connects to Microsoft Teams and Zoom The Poly Studio X50 video bar delivers radical simplicity in a small, elegant package. In small- and medium-sized rooms, connect easily with whatever video collaboration software you may use. Experience full boardroom-quality audio, advanced camera capabilities, and quick wireless content—all in one sleek video bar. 

And say goodbye to unnecessary pucks, cords, and cables, along with the PC or Mac to drive the meeting, since the Poly Video OS runs the show. Easy to install, easy to manage. • Ideal for rooms of up to 8 participants • Surround everyone with the rich, legendary sound with stereo speakers that deliver immersive, room-filling audio • Dual monitor support ensures you have the ideal setup for room of many sizes • Be heard clearly with next generation microphone array

DTEN ME 27 All in One Zoom device

DTEN ME 27 All-in-One Personal Collaboration device for Zoom DTEN ME – the ideal solution for working from home Combining the technology in the DTEN ME with loom’s enterprise-quality software delivers the ideal solution for the home office. Simply login with your Zoom user account and create an instant office experience without any additional licenses. 

This solution integrates Zoom Meetings, phone calling, whiteboarding and annotation in a 27 multi-touch display built for the desktop. It is designed to keep your work­space clutter free and organized to deliver a professional meeting experience.

CommBox - Elegance XL Cart

CommBox – Elegance XL Cart Understatedly stylish fixed-height mobile stand with a pen shelf and designer hubless lockable castors. The cart suits CommBox screens up to 110″. Other features include 3″ heavy-duty locking castors and a handy pen and equipment shelf.

Maxhub v6 Collaboration Display - Maxhub C7530

Maxhub C5530

Maxhub v6 Collaboration Display – Maxhub C7530 Maxhub C7530 v6 Classic Series Maxhub C7530 The Maxhub C7530 – Integrating professional video conferencing, seamless screen-sharing, advanced whiteboard technology, and a brilliant audiovisual experience, is the ultimate corporate-collaboration assistant. 

Drive productive teamwork and increase organizational efficiency with this meeting-room must-have. Installation and Integration Australia Wide Total Solution, Minimal Setup – Maxhub C7530 A complete, seamless design fulfills every meeting requirement, including built-in camera, mic, and touch panel. Whether video conferencing or hosting a local discussion, it’s as easy as plugging in your power cable.

Cisco Webex 8875 IP Phone - Corded - Corded - Wi-Fi, Bluetooth - Desktop - Carbon Black - VoIP - IEEE 802.11a/b/g/n/ac - 2 x Network (RJ-45) - PoE Port

Cisco Webex 8875 IP Phone – Corded – Corded – Wi-Fi, Bluetooth – Desktop – Carbon Black – VoIP – IEEE 802.11a/b/g/n/ac – 2 x Network (RJ-45) – PoE Port CP-8875-K9= Webex 8875 IP Phone – Corded – Corded – Wi-Fi, Bluetooth – Desktop – Carbon Black Webex 8875 IP Phone – Corded – Corded – Wi-Fi, Bluetooth – Desktop – Carbon Black – VoIP – IEEE 802.11a/b/g/n/ac – 2 x Network (RJ-45) – PoE Ports Enjoy superior voice communications while retaining the convenience and user-friendliness over Internet Uses VoIP technology to transfer audio signals over the Internet while circumventing high toll charges by telephone companies

Yealink MeetingBoard 86 inch for MS Teams

Yealink MeetingBoard 86 inch Collaboration Display For Microsoft Teams e365 SuperStore are a premier authorised Yealink Platinum partner with Australian stock and warranty Simple to Set and Easy to Use. Only Quality Products. Trusted Australian Vendor, Many Payment options, Same Day Delivery, Friendly Customer Service. 

No Credit Card surcharge. (stand available separately) Unlock Creative Teamwork The Yealink Meeting Board collaboration display effectively facilitates powerful digital collaboration by combining everything in the room, from the computing unit to a wide 86-inch touchscreen display, 4K camera, microphones arrays, speakers, and built-in Microsoft Teams. The Android 10 OS and an Octa-core high-performance chipset offer maximum performance.

Facebook
Twitter
LinkedIn
Picture of e365 Superstore

e365 Superstore

e365 Superstore are experts in video conferencing equipment. We have completed thousands of projects over the last 25 years and we are passionate about virtual communications. Click here to find out more about our company.

Ultimate guide to Zoom-Microsoft Teams room solution.

by Leave a Comment

Face-to-face interaction is critical in business communications but teams are becoming increasingly dispersed. The Video Conferencing systems on the market now are designed with smaller huddle rooms in mind

Our Team are

  • Highly experienced Unified Communications, Videoconferencing, Collaboration Solutions Specialized
  • Offer a consultative approach
  • Highest product and application knowledge
  • Totally technically proficient
  • Superior level of networking competency, service, support & customer satisfaction

Our Video/Audio/IP telephony/Unified Communications solutions include:

  • Cisco, Logitech, Crestron, Poly, Yealink  Video Conferencing endpoints for Meeting Rooms, Cloud, On-premise and Hybrid Solutions, Microsoft Teams, Zoom, Google meet.
  • Integrate your Boardroom solutions
  • Professional services, Managed Services.
  • Audio Visual solutions (Touch boards, Projectors, Trolleys etc.)

Please let me know if you would like one of our team to discuss with you and  provide the latest Communication solutions you and your organisation.

Business Benefits of Video Conferencing

by

Video conferencing has come of age and is used in every industry. Recent developments in mobile devices and wireless networks have propelled further interest in being able to video information anytime, from anywhere. Generic applications of video conferencing are too numerous to mention. Any department of any organization where meetings take place—finance, engineering, human resources, manufacturing, marketing, product development, sales, training—is an appropriate place to use video conferencing to:

• Connect dispersed staff without travel
• Bring in remote experts for consultation or training
• Interview job candidates or witnesses
• Make a presentation to a vendor or customer
• View data and presentations on an on-demand or real-time basis
• Receive information at any time or place

 

The use of video conferencing has the potential to increase productivity and efficiency by reducing unproductive travel time, preventing meeting delays, creating shorter and more structured meetings and allowing for greater reach of a message. Video conferencing also allows for an increased number of participants. It is often difficult to get information to everyone at the same time, but with video conferencing, all individuals who need data can get the information when it is easiest for them.

BENEFITS:

The initial perceived and quantifiable benefit of video conferencing was reduction in travel costs. Initially, many organizations paid for the deployment of video conferencing with the reduction in travel budgets. While travel savings have been a recognizable benefit of video conferencing, there are many more qualitative benefits. Three
other major benefits of video conferencing are increased productivity and efficiency, improved management communications and enhanced business opportunities.

INCREASED PRODUCTIVITY AND EFFICIENCY

• Reduced travel risk
• Reduced unproductive travel time
• Prevented meeting delays
• Shorter meetings
• Structured meetings
• Larger participation
• Optimize attendance
• Immediate information exchange
• Faster response
• Access to experts
• Time-share scarce talent
• Quicker decisions

IMPROVED MANAGEMENT COMMUNICATIONS

• More interface at all levels
• Increased flexibility

 

ENHANCED BUSINESS OPPORTUNITIES

• Customer service
• Competitive advantage

 

Generic Applications

The top four applications in which video conferencing is used are:

• Management meetings
• Sales and marketing meetings
• Engineering, manufacturing, or production
• Training

This does not preclude other groups from using the technology (i.e., the HR department, the legal department, finance, etc.), but studies conducted by Telemanagement Resources International Inc. (TRI) have shown that the primary reasons that firms install video conferencing relate to the top four applications noted above.

Video conferencing has also been used for a variety of other applications, including product demonstrations to new customers, “town hall” type meetings and HR training. Given the longevity of video conferencing usage, all industries have developed useful applications for video conferencing. It is no longer a matter of if you will use video conferencing; it is only a matter of when.

 

Conclusion

Video conferencing provides tangible benefits to any organization. Devices that can handle video now range from handheld devices (i.e., phones and tablets) to high-end conference rooms. The technology is easier to use, cost is no longer an issue and connectivity happens almost anywhere. Video conferencing improves the way we work and provides us more time to spend with our family and friends.

 

 

e365 Distribution October BIG Discounts

by

e365 Distribution has the latest BYOD Collaboration solutions for your Home Office, Huddle room and meeting rooms

Special pricing  is limited till 31st October

  1. Logitech Tap,Rally
  2. Poly Studio X30-X50
  3. Yealink MVC 800
  4. Cisco Room Kit Mini
  5. Crestron MX150 
  6. Headsets
  7. Smartboards from Hitachi, Maxhub ,Samsung, Commbox, Avocor,NEC,LG,Viewsonic & more
  8. Trolley’s, Home office furniture 
  9. Dten Smartboard & Videoconferencing.

 

e365 provide a Installation, Support and help desk.

 e365 has the most brands in Australia and most are in stock ready for delivery Australia-Wide

Black Friday sale

by

Black Friday discounts have started early at e365 Distribution online Collaboration web site www.e365.com.au  

 If you are looking for some big discounts for

  • LED’s screens
  • Smartboards
  • Videoconferencing solutions (Cisco, Poly, Crestron, Zoom, MS Teams )
  • Headsets
  • VoIP phones
  • Cloud Video/Voice services
  • Conference phones
  • Projectors
  • LED trolleys etc.

e365 has the most brands in Australia and most are in stock ready for delivery Australia-Wide

(Black Friday-Special pricing ends close of business 29/11/2019)

eVideo connects Koppen Developments

by

eVideo connects the latest Cisco Room kit systems for Koppen Constructions. Their staff can now have visual and audio collaboration between North Queensland and Central Queensland offices as well customers.

Sign Up For Our Newsletter to Receive Regular Specials!