Logitech Select – extended service agreement – 3 year
Logitech Select is a 1 year comprehensive service plan that delivers reliability, continuity, and enterprise-grade peace of mind. It provides ultra-responsive 24/7 support, accelerated RMA, a dedicated Customer Success Manager and onsite spares for enterprise customers with 50+ rooms installed, and advanced analytics including customizable alerts through ServiceNow integration for Logitech Sync users.
When downtime is not an option, you can rely on 24/7 solution-level technical support to provide the right level of assistance fast. Think of Select as a Help Desk staffed by video collaboration specialists with expertise using Microsoft Teams, Zoom Rooms, and in-room appliances running Windows and Android operating systems.
Ensure your video collaboration solutions are always ready and operational when your teams need them with a backup plan that’s focused on uptime and business-class performance from a vendor you know and trust.
- Logitech Select 1 Year Service Plan:
- 24×7 support
- Customer Success Manager with purchase of a Select plan for 50+ rooms
- Advanced RMA with next-day delivery
- Onsite spares with purchase of a Select plan for 50+ rooms
- Premium insights with Logitech Sync
- ServiceNow workflow integration with automatic alerts
Key Details
- Logitech Select’s 24/7 enterprise-grade technical support provides the right level of assistance fast anytime or anywhere.
- Select provides a Customer Success Manager who is a trusted partner that knows your business and addresses your meeting room needs with the purchase of a service plan for 50 or more rooms.
- Select’s advanced RMA aims to deliver next business day replacements for Logitech products under warranty to minimize downtime.
- Logitech Select provides a set of onsite spares for quick activation and rapid resolution. It’s the fastest product replacement possible with the purchase of a service plan for 50 or more rooms.
- Enhanced Sync with Select allows you to monitor, manage, and receive insights about your video collaboration solutions to optimize utilization.
- Through a ServiceNow integration, Select powers Sync to automatically alert IT staff so that they can seek support and quickly resolve issues.
